WE HAVE LAUNCHED

Fixfast

Fixfast came to Vaimo with specific goals and objectives around converting and growing the online market activities which currently account for around 5% of their business. Fixfast now have a best of breed solution on a highly flexible platform, optimised for both mobile and desktop – with a high amount of technical functionality. Fixfast’s new eCommerce platform strengthens their place as a leading business in their industry.

The Challenge

Fixfast was previously working with a bespoke application connected to their former ERP. This left little room for innovative solutions with short time to market utilising marketplace modules. Making changes in-house was difficult and the platform only worked with the partnering ERP. Fixfast went to market with a key set of criteria to support their roadmap – and Magento Commerce was the best fit solution for their longtime growth strategy. Magento was chosen as a best of breed eCommerce platform which would allow them to extend their growth in the UK, Ireland, USA and other international markets. Vaimo was recommended as a trusted supplier by Magento and thereafter chosen to partner up with as requirements were matched and due to a great fit culture-wise.

THE SOLUTION

Vaimo delivered a highly functional as well as a user driven and visually appealing B2B solution for Fixfast. The site included various functionalities to deal with the complesities of the project through third-party extensions and Vaimo CMS. Customised features include the ability to check B2B customer registrations by the internal customer support CS team and the ability to connect them to existing credit accounts on the ERP. Customers can also choose a custom colour code against a certain product, and the lead time changes depending on the colour selected. The new site has improved product management with the ability to manage large quantities of products and the ability to make mass changes quickly.

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Increase in revenue

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Increase in number of transactions

(Comparing  01.09.2017 – 14.12.2017 to 04.04.2017 – 04.05.2017)

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Increase in mobile traffic

“Vaimo’s project management and delivery are excellent. They have strict, transparent processes which mean you always know the stage of every part of the project. By being included as part of the scrum team you can login at any time to find out progress and any issues or potential problems can be quickly addressed.”

Emma Watkins, Head of Marketing at Fixfast

FEATURES IMPLEMENTED

• Full integration with Epicor

• Vaimo CMS

• Payment gateway with Sagepay

• Custom Forms

• Auto collection of resources from products

    https://www.fixfast.com/resource-centre

• Payment options by customer account

• Unique customer specific shipping

A CLOSER LOOK AT FEATURES

Because Alas-Kuul customers purchase an abundance of spare components that they constantly need on hand, Vaimo implemented the fully customised Consignment Stock feature, which allows a customer to keep a personal backup supply of products on their own premises that they can utilise at their disposal. Once they “withdraw” from their stockpile, they login and notify Alas-Kuul, who bills them for the products used and keeps tabs via their ERP system to ensure the stock is replenished. It’s a great system, because the products are always available for the customer in their personal warehouse, the customer only needs to pay for the items used, and the customer doesn’t need to worry about stock replenishment. This business model makes it very difficult for competition to get a leg in the door!

“Alas-Kuul is our dream client, as they are great to work with, very down-to-earth, hands-on with the project, and their word is gold. They know their business inside out, and what they needed from their web shop. It made creating a solution for them easier than it should have been.”

Märt Aab

Solution Architect, Vaimo

Project Delivery

Vaimo’s team made use of third party extensions and created customised solutions in order to meet Fixfast’s requirements. The team at Fixfast worked closely together with Vaimo’s technical team to create many of the B2B features implemented. The team also faced a challenging synchronisation with Fixfast’s highly customised version of their ERP system Epicor.

Future Ecommerce Plans

The future for Fixfast includes additional self-service options for their customers, giving them insight to their customers experience, on-site safety and being certain to be in line with industry requirements.

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FIXFAST

Experience the Fixfast B2B ecommerce site here!

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